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OVERVIEW
This course offers
practical approaches and tools for human error reduction and prevention in GMP related environments by using a particular methodology for human error
assessments, correction, prevention and avoidance of reoccurrence of these
matters.
WHY
SHOULD YOU ATTEND
Human error is known
to be the primary cause of quality and production losses in many industries.
Although it is unlikely that human error will ever be eliminated, many human
performance problems can be prevented. Human errors start at the design stage.
From procedures,
training, and workplace environment many variables that affect human
behavior CAN be manipulated
reducing the likelihood of these occurrences.
When working with
these challenges, it is imperative to understand human behavior, human error
metrics and the psychology of error as well as understand exactly where the
weaknesses of the system are so that they can be improved and fixed.
AREAS
COVERED
- Background on human error
phenomena and human error measurement
- The importance of human error
prevention/reduction
- Quantitative and qualitative
information gathering
- Why do we need tools for human
error reduction programs?
- Facts about human error and
training
- Human error as the root cause:
what to do and how to measure it?
- Tools
- Prediction
- Root Cause Analysis
- Cognitive load assessment
- Systems available
- Human error rate
- Floor checklist
- Interview questions
- Human error rates and other
metrics
- Trending and tracking
- Metrics and Human Error
- KPI’s
- Human error rate
- 1st-time pass rate
- Overall Equipment
Effectiveness (OEE)
- Trending /Tracking
LEARNING
OBJECTIVES
- Understand human error: factors
and causes
- Understand the importance:
regulatory and business
- Define the process to manage
human error deviations
- Learn about human error
measurement
- Learn about tools for human
error measurement
- Establish Key Performance
Indicators
- Define and measure human error
rate, cognitive load, and CAPA effectiveness
- Identify what I can do to
support human reliability
WHO
WILL BENEFIT
- Training managers and
coordinators
- Operations
- Manufacturing
- Plant Engineering
- QA/QC staff
- Process excellence/improvement
professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs
professionals
- General/corporate counsel
- Executive management
SPEAKER
Ginette
Collazo, Ph. D. is an
Industrial-Organizational Psychologist with 20 years of experience that
specializes in Engineering Psychology and Human Reliability, disciplines that
study the interaction between human behavior and productivity. She has held positions
leading training and human reliability programs in the Pharmaceutical and
Medical Device Manufacturing Industry.
Use Promo Code XMSNY19 and get flat 20% discount on
all purchases.
To Register (or) for more details please click on this below
link:
Email:
support@trainingdoyens.com
Toll Free:
+1-888-300-8494
Tel: +1-720-996-1616
Fax:
+1-888-909-1882