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case study
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A fully customized ticketing and registration data collection system with analytics integration for PowerBI

Problem

PHP approached Eventcombo to overcome the challenges they faced while organizing their mega sized corporate marketing events. Their requirements included a customized solution to support their already efficient business model with strong event management capabilities, automation of workflows, such as ticketing, registrations, speaker and sponsor management, registration data management, and stakeholder communications.

PHP had planned several multi-day events targeting specific groups of attendees, including top management officials, marketing directors, sales VPs, and new directors. To ensure a seamless experience, PHP emphasized the need for a fully business-object oriented platform, tailored to their requirements, providing a cohesive experience for groups of attendees to engage with their event programming. API integration with PowerBI for capturing and managing real-time registration data was a top priority along with payment integration with 3rd party payment gateway solutions.

Solution

Eventcombo successfully provided its flagship platform with enhancements for a comprehensive and efficient solution that met all of PHP's requirements, streamlining event management and business workflows. Some of which included categories, custom registration fields, ticket locking, transferring and reassigning tickets, registrations data management and ticket pricing schedules.

To effectively monitor multi-day events, we introduced comprehensive tools for tracking and viewing activity reports, managing documentation, maintaining speaker and agenda timelines, and handling sponsor management.

We also offered complete private labelling and customized branding options.

Results

The API integration with their PowerBI business dashboard significantly improved overall event management as event data became easily comparable, analyzed, and navigated for real time actions. We successfully simplified a complex ticketing structure that included discounts, bulk-buying schemes, attendee categories, and a registration page design based on specific requirements. The ticket transferring feature was highly successful in facilitating internal ticket purchase scenarios along with Group and Category management.

Turnkey Technology

  • Open API
  • PowerBI
  • Ticket Pricing Scheduler
  • Categories of Groups
  • Order and Ticket Locking
  • Ticket Transferring
  • Speaker Management
  • Activity Reports
  • Creating / Managing Documents
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