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The Best (Human) 24x7 Event Tech Support in the World

Our event management platform offers top-notch human customer support with best-in-class assistance to ensure a seamless and stress-free experience for event organizers – technology is great, but technology with 24x7 human support is better. Our dedicated support team is always available to help you with any questions or issues you may encounter.

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Easy Onboarding: Streamlining your Event Planning Experience

Launching Goal Tracker

Our internal processes ensure the launch of a goal tracker during the kick off meeting with our onboarding team. This ensures alignment from day one.

Unlimited Training

Based on your unique event programming, our support team will curate training sessions based on your feedback and objectives so you can self-service your events easily.

Dedicated 24x7 Support

Once you’re ready to go live with our event management software, our team remains connected with you 24x7 to ensure complete ownership of your goals. With quick response times and readily available solutions, our team is an extension of yours.

Reporting & Analytics

Pre-Event Support: Ensuring your Event's Success

Comprehensive Planning Assistance

Our experienced event professionals are dedicated to guiding you through the planning process every step of the way. With our expertise, you can rest assured that no detail will be overlooked, and you'll have the peace of mind that comes with knowing your event is positioned correctly from the start – our team has years of best practices experience to share.

Knowledge Base and Videos

Access our knowledge base and video tutorials at any time for quick reference. Everything from feature-based tutorials to step-by-step “how to” articles, you’ll get everything you need in a centralized location.

Private Label Solution

Event Support: Ensuring Successful Coverage

Event Organizer Support

Our team will hover over you to ensure we’re there for you when you need us for end-to-end tech support.

Event Attendee Support

While we support you and your team, we also provide support coverage for your attendees to help with any registration questions, session questions, FAQs and more. We call this our dual layer support.

Event Partner Support

We provide ready support to your sponsors, speakers, exhibitors and partners to fulfil our partnership approach – so you can focus on the event.

Next Event Support

Our support doesn't end when the event is over. We'll provide insights and recommendations for future event planning, including budgeting and logistics assistance. With our expertise, you can ensure that your next event is even better than the last, and that you're prepared to deliver exceptional experiences to your attendees.

Reporting & Analytics

Live Event Support: Ensuring a Smooth & Successful Event

Technical Support and Troubleshooting

Technical issues can quickly derail even the most well-planned event. That's why we provide on-site technical assistance as a part of our in-person event management to ensure that all equipment runs smoothly and without interruption. Our experienced technicians are on standby to quickly address any issues that arise, minimizing downtime and keeping your event running smoothly.

Crowd Management and Security

Ensuring the safety and security of your attendees is of utmost importance at any live event. Our team of experienced crowd management professionals will ensure a safe and organized event, implementing comprehensive security planning to address any potential risks or threats. With our expert crowd management and security planning, you can focus on delivering an exceptional experience to your attendees, knowing that their safety is in capable hands.

On-Demand Assistance and Coordination

No matter how well you plan, unexpected issues can arise during a live event. That's why we provide immediate response to any requests or issues that arise, ensuring seamless coordination with all vendors and stakeholders to ensure a successful event. Our team will be on standby to assist with any issue, big or small, so you can focus on delivering a memorable event experience to your attendees.

Private Label Solution