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OVERVIEW
"When someone shows you who they are,
believe them the first time” —Maya
Angelou
Toxic behavior in the workplace is like an infectious disease - it spreads and
infiltrates teams and relationships. Without the understanding, skills and
tools applied intentionally, toxicity will continue to spread eventually impairing the
organization and burning out the leaders and staff.
In
some organizations, toxicity has a seemingly intractable hold on the culture -
its rampant. In other organizations it is more covert, but no less debilitating
to the organization and the people.
People
who would not normally exhibit toxic behavior begin reacting to the toxicity of
others in ways that are negative and harmful to productivity and relationships.
This is the beginning of a downward spiral. Toxicity feeding off toxicity. Good
people will leave the team and organization.
Toxicity
and energy vampires at work won't go away if they are ignored. They will
fester. Specific and intentional action is the only way to counter toxicity.
There are skills and tactics that will work once the underlying behaviors are
identified and understood.
Only
by learning how to identify toxic behavior in the workplace, how to get rid of
energy vampires and developing a specific plan to confront and incapacitate
them, will the workplace become safe and harmonious.
WHY
SHOULD YOU ATTEND
- Having
to deal with toxic people and energy vampires at work is overwhelming and
frustrating.
- The
non-sensical conversations, ad hominem attacks, misrepresentations,
deception, lack of taking responsibility for their actions, defensiveness,
back-stabbing, condescension, and sarcasm is exhausting.
- You'd
like to just get the job done, without feeling like you're going into
battle. You avoid them as much as possible, find reasons for not working
with them, maybe even miss meetings they will be attending, anything to
not have to interact with them - but there's no way around it, sometimes
you just have to work with them.
- Toxic
people can show up anywhere in your work or personal life – they can be
customers, vendors, staff, colleagues or managers. Toxic people have
specific behaviors which require specific strategies for dealing them -
they are much different from the strategies and tactics for dealing with
people who are merely difficult.
- Learning
to distinguish the truly toxic from the difficult and having a range of
tools and techniques readily available will give you a major advantage in
getting desired outcomes.
- Toxic
people can also be very destructive to relationships – one of the first
rules of dealing with toxic people is to learn to protect yourself.
- In
this engaging and practical webinar you will learn key strategies, tactics
and skills of blocking energy vampires and protecting your emotional and
psychological well being, without acquiescing, getting walked on,
controlled or dominated, while also getting the job done, efficiently and
effectively.
AREAS
COVERED
- The
drivers of toxic behavior – why they do what they do
- To
recognize toxicity and vampiring (i.e. sapping the energy from the people
around them) before it’s too late
- The
19 Toxic Tactics deployed by energy vampires at work
- How
to decline invitations to participate in the toxicity
- The
protection matrix – how to use situational analysis to defeat toxicity
- 5
strategies to extricate yourself from a toxic situation
- How
to stay centered and present when faced with toxicity
- How
to protect your energy from energy vampires
- A
key to relieving your own frustration
- How
to get work done, have effective communications and not let them control
your life
LEARNING
OBJECTIVES
Energy
vampiring (people who suck all the energy out of other people) and toxicity
typically start out very subtle and nuanced. When left unchecked, the behaviors
will metabolize into all aspects of interactions, eventually impacting everyone
even close to the situation. Once a pattern has been established dealing with
the discord can seem intractable.
There is hope - the key to protecting yourself and the
organizational, team or groups culture, is to recognize early on before the
pattern becomes established, and take specific and intentional counter measures
against toxic behavior in the workplace.
WHO
WILL BENEFIT
- HR
Professionals
- People
Managers
- Leaders
- Directors
- Managers
- Supervisors
- Business
Owners,
- Business
Consultants
- Department
Managers
- Senior
Leaders
- Staff
at all levels
- Anyone
who interacts with other people
SPEAKER
Michael
has been consulting with businesses and organizations that understand the value
of developing organizational culture and their people as a foundation for
continual improvement, staff recruitment/retention, and enhancing
organizational capacity.
Use Promo Code XMSNY19 and get flat
20% discount on all purchases.
To Register (or) for more details please click
on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
Speakers
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Frequently Asked Questions
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