- #Conference
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OVERVIEW
In this webinar, participants will learn how
to harness the power of conflict as leaders in their organizations.
Participants will examine their own conflict styles and those they lead. In
addition, the various types of conflict in the workplace will be looked at and
strategies leaders can use to deal with conflict that can be disruptive to
their organizations. Special attention will be given to conflict in teams,
between departments and other outside organizations a leader may have to deal
with.
During the webinar, an overview of team and
group dynamics will be presented and how this affects the likelihood of
conflict on work teams. While conflict can be destructive, it also has
benefits. It is these benefits that leaders must tap into in order to create
high performing teams. Finally, participants will learn leadership strategies
in dealing with conflict in their organizations.
Various
techniques will be presented to help leaders negotiate, resolve and manage
conflict.
WHY SHOULD YOU ATTEND
Leaders face conflict on a regular basis when
directing teams, managing change and communicating within and outside their
organizations.
After attending this webinar, participants
will understand that conflict is a natural part of life and that leadership
requires conflict-competent leaders that are able to manage and resolve
conflict. Conflict resolution is a core competency of being a leader.
AREAS COVERED
- Conflict styles
- Dynamics of conflict
- Conflict management
- Team and group dynamics
- Consensus building
- Leadership and conflict
- Negotiation
- Mediation
LEARNING OBJECTIVES
Knowing how to negotiate and mediate conflict
effectively is a core competency of being a leader. Conflict is not something
to be feared. Rather it is a part of life, including the operation of a
business.
When leaders recognize there are proven
methods of conflict management, leaders will learn how to harness the power of
conflict for the benefit of its organization.
WHO WILL BENEFIT
- Human Resources
- Project Manager
- Manager
- Team Leader
- Team Member
- Customer Service
- Labor Relations
SPEAKER
Dr. Bob
Churilla has been a mediator for over 17 years. Bob has mediated
employment, family, insurance and personal injury claims. During this time, he
has mediated cases for the Equal Employment Opportunity Commission (EEOC),
Transportation Security Administration (TSA) as well as for numerous government
agencies including the United States Postal Service, Veterans Administration,
Federal Aviation Administration (FAA), Department of Labor and other
departments.
Use Promo Code XMSNY19 and get flat 20% discount on
all purchases.
To Register (or) for more
details please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
Speakers
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Frequently Asked Questions
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