6 Ways Smarsh Utilized Eventcombo's Event Stack

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Success Story

DTC Perspectives Manages Industry Conferences and Webinars with a Centralized Event Platform

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DTCperpectives

Challenges

DTC Perspectives hosts a series of industry programs that bring together healthcare marketers, policy experts, and pharmaceutical advertising leaders to discuss marketing strategy, regulatory developments, and evolving trends in pharmaceutical communications. Their portfolio includes both conferences and virtual seminars, each with its own structure, sessions, and participant groups.

The goal was to maintain smooth event operations while ensuring attendees, speakers, and sponsors could participate without friction.

Key challenges included

  • Fragmented registration management across multiple conference and seminar programs made participant tracking difficult.
  • Complex ticket configurations, increased administrative effort during registration setup.
  • Multi-session agendas involving multiple speakers required structured coordination to keep event programs organized.
  • Parallel delivery of virtual seminars and in-person conferences required consistent event management across formats.
  • Limited visibility into registrations and participation across programs required reliable daily reporting and analytics.

Solutions

Eventcombo provided DTC Perspectives with a centralized event platform that brought its conference and seminar operations into one operational environment.

Key features included

  • Flexible Registration and Ticketing: Multiple ticket types and structures allowed different participation options to be configured across conferences and seminar programs while keeping attendee registration organized within one system.
  • Fireworks – Virtual Event Software: A fully integrated virtual tool suite supported virtual session delivery, enabling DTC Perspectives to host its recurring monthly webinar programs within the same platform without requiring additional tools.
  • Speaker and Sponsor Management: Speaker and sponsor participation across event sessions remained organized within the same platform used for registrations and program setup.
  • Custom Event Agenda and Websites: Agenda tools and event designer made it possible to structure multi-session programs and present event information, schedules, and speakers through customized event pages.
  • Custom Reports and Analytics: Daily reports provided clear visibility into registrations and orders, enabling timely operational decision-making.
  • Complete 24/7 Support: Ongoing support ensured that issues were resolved quickly and event teams received proactive assistance throughout planning and delivery.

Results

Here's what they achieved

Delivered multiple industry conferences and virtual seminar programs through a single centralized event platform.

Standardized registration and ticket configuration across programs, simplifying attendee management.

Maintained clear visibility into registrations and participation through structured reporting and daily insights.

Sustained consistent event operations across conference and seminar programs while managing multiple sessions and speakers.

Event Flow

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Summary

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